Oh my goodness, I can’t believe there are so many of us having the same issues with Avianca. Avianca had faced a $65million debt repayment this weekend. I’m at the point now, where I want the opportunity to describe the unlawful abuse I have endured to a Judge. We were told to either reschedule our flight in the future or put in for a refund online. If the airline refuses to issue compensation, you can sue them in small claims court with us and finish the entire process stress-free. 100% refund of the fee.

The Avianca refund policy rules for voluntary refunds differ depending on the country you’re from as well as the type of fare. I’ve filed a complaint with the DOT, but I am considering reaching out to the judge who is handling Avianca’s bankruptcy, Judge Allan Gropper (allangropper@gmail.com).

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I am shocked.

They should have had your back since the very beginning. If they sent your money back, but you still don’t see it on your balance, call your bank or credit card issuer.

Our legal experts have comprehensive knowledge and experience. Remember, if you accept such offer, you can no longer claim flight compensation. The experts have their say on when we can travel again, Flights: When will easyJet, Ryanair, BA, TUI & Jet2 fly again? They contacted Avianca and the airline sent them documentation of the flight booking we had made.

Did you decide to be credited to the original payment method such as cash, check, credit card, and similar? It has the most extensive network of destinations in the region.

The process of claiming on your own, might feel overwhelming, though. We had booked other flights for July with a different airline and we got that money back in less than a week, so I dont understand why Avianca is taking so long! My name was on the credit card when I paid for the tickets, or it would have been declined. And during a pandemic? What will Capital One rule on our dispute?

I’m beyond frustrated and disappointed.
“Entering into this process is a necessary step to address our financial challenges.”. You can do it like this: If you want to request compensation for delayed or canceled flights, or for any other issue that you had with the airline in question, you can rely on DoNotPay and do the following: DoNotPay will inform you if your claim was successful within 48 hours of the request. These trade practices are in direct violation of federal laws.

Capital one sucks in this. USA, Canada, Cuba, Mexico, Guatemala, Honduras, Panama, Brazil, Chile, Colombia, Easter Island*, Nicaragua, Peru, Albania, England, Scotland, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Kosovo*, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Norway, Romania, Russia, San Marino, Serbia, Slovakia, Spain, Sweden, Switzerland, Turkey, Vatican City, Cambodia, Hong Kong*, Indonesia, Japan, Macao*, Malaysia, Myanmar, Singapore, South Korea, Thailand, Vietnam, Fiji, Samoa, Solomon Islands, Tonga, Vanuatu, Egypt, Kenya, Namibia, South Africa, Uganda, Bahrain, Israel, Jordan, Oman, Qatar, United Arab Emirates, Australia, French Poynesia*, New Zealand, Antigua & Barbuda, Bahamas, Barbados, Dominican Republic, Jamaica, Netherlands Antilles, Puerto Rico, Saint Maarten*, Saint Lucia, Trinidad & Tobago, Virgin Islands*. The company has codeshare agreements with 17 other airline companies among which are Air Canada, Air India, Lufthansa, and Turkish Airlines.

I am going to contact the Judge (Allan L Gropper) who is handling Avianca’s bankruptcy. This isn’t like rescheduling a flight for an hour or a day later, who knows when travel will be back to normal again! So I sent Capital One a 32-page packet with all the laws and policy according to the DOT which has yet to contact me back. We’ve since received a response from a legal analyst from Avianca. I can’t believe how AVIANCA is being allowed to do this to it’s costumers.