Here's how to book an appointment at an Apple Store if you need to. Commonly users are finding that a particular MacBook, MacBook Pro, or MacBook Air) keyboard key has stopped working. 3) Wait for the update process to complete. But, just so you know, we may earn commission in doing so. It will scan your system and identify the junk files or caches that may slow down your Mac computer. So when your keyboard is not working, resetting the SMC is worth a try. © Copyright 2020 IDG Communications Ltd. All Rights Reserved. Apple Watch Series 6 vs Apple Watch SE: which should you buy in 2020? But if not, don’t worry, there are still other fixes for you to try…. Products that work. Sometimes I'm trying to type something and I realize that nothing's getting typed when I press the keys. It gives me this symbol when I try. After cleaning the keyboard, turn on your MacBook Pro and see if this has worked for you. We also have guides to how to fix a broken Mac keyboard and how to clean a Mac keyboard here. 4) Click Clean to clean all your system junk files (this requires the registered version, you’ll be prompted to register your program when you click the Clean button). Recent models of the MacBook, MacBook Pro, and the 2018 MacBook Air - have been plagued with keyboard issues since 2015 (MacBook) and 2016 (MacBook Pro). Super Easy uses cookies to provide you with better services. | 10 Jan 20. Note that only Intel-based Mac computers have an SMC. The lawsuits followed a petition which now has more than 36,561 signatures (as of 21 May 2019). The new keyboard is based on the Magic Keyboard that ships with the iMac. | Privacy Policy. More on the lawsuits and petition below. Here’re The Fixes!

What is Apple doing to address the keyboard problem? This is a very annoying issue. Microsoft Store Not Downloading?

Read more about the Keyboard Service Program here, or how to find out if your Mac qualifies below. The problem appears to be that if a spec of dust gets underneath a key it can stop the key from depressing all the way - and that can stop the key from registering. For example, some users have reported problems with keys making a high-pitched clicking noise when pressed. Check to see if this has fixed your keyboard. Fix Bad Image Error on Windows 10 – 2020 Guide. 2) Press the Shift, Control and Option keys on the left side on your keyboard and the Power buttons at the same time.

I'm facing an unusual problem , three keys on my laptop keyboard (e , d , 3 ) start and stop working at random. You should make sure your keyboard is clean. It is likely that you are being affected by the issue if one or more keys have stopped working on your 2015 or later MacBook, or 2016 or later MacBook Pro, or 2018 MacBook Air.

According to analyst Ming-Chi Kuo, speaking in July 2019, a new keyboard design will be rolled out that returns to the scissor switch design Apple used for its keyboards prior to the 2015 introduction of the butterfly switches. Debris in your keyboard can stop your MacBook Pro keyboard from working properly. 4) Click Clean to clean all your system junk files (this requires the registered version, you’ll be prompted to register your program when you click the Clean button). MacClean will then scan your MacBook Pro and find all your junk file. Then hold them for 10 seconds. It is not possible to take individual keys out to clean the keyboard as it used to be with older models. These are the keys that do not work: Control,I,O,Backspace,2,3,7,0. You should make sure your keyboard is clean. So when your keyboard is not working, resetting the SMC is worth a try. We have more information about how to get your Mac repaired here. The problem is exacerbated by the fact that it's not possible to remove that single key and clean the dust away, the whole keyboard needs to be replaced, which could be a costly job. After cleaning the keyboard, turn on your notebook and see if this works for you. Beware, if there are existing issues with your Mac - even if they are unrelated to the keyboard problem - Apple may determine that these also need rectifying - and may charge you for this. You should update the macOS on your MacBook Air to see if that’s the case for you. The 16in MacBook Pro keyboard is a definite improvement on recent generations of MacBook Pro. But, just so you know, we may earn commission in doing so. Your keyboard may not be working because your operating system is not up to date. Apple Watch Series 6 vs Apple Watch SE: which should you buy in 2020? Their MacBook Air keyboard isn’t responding properly or has become totally unresponsive. By

Since Apple introduced the butterfly mechanism keyboard with the MacBook in 2015, and the MacBook Pro in 2016, a number of users have reported problems with keys repeating or not working. Your keyboard can still be fixed… Try these fixes Your keyboard may not be working because your operating system is not up to date. The problem is that if the repairs suggested were unsuccessful, it was impossible to remove the dust without removing the entire keyboard. If you don’t have the time, patience or skills to fix it yourself, you should have your notebook serviced. By continue using the website or clicking Close, you agree to our privacy policy and how we use cookies.

Which Macs are affected by the keyboard issue. It will scan your system and identify the junk files or caches that may slow down your Mac computer.

It uses a scissor switch mechanism as opposed to the faulty butterfly-mechanism used in the existing MacBook keyboards. qwerty row on macbook air won't work from time to time Also no solution but a lot of voodoo reasoning or observations. Other than offering free repairs the company has been looking for ways to address the issue in future keyboard design. You don’t have to try them all; just work your way down the list until you find the one that works for you. 2) Press the Shift, Control and Option keys on the left side on your keyboard and the Power buttons  at the same time. The 'butterfly' mechanism distributes the pressure on a key more evenly than the traditional 'scissor' mechanism. Reports indicate that the repair could run to $700 (£521) or more, if the warranty has expired. We only recommend products we believe in. As long as it is one of the machines mentioned above you should be able to get the repair done for free. Perhaps your MacBook Pro keyboard is not responding properly because of the software conflicts caused by your system junk.

Read more: MacBook buying guide | Best MacBook deals UK | Buy MacBook Pro. The SMC (System Management Controller) on your MacBook Air manages the functioning of your keyboard and other hardware components. It's comfortable to type on, offers deaper key travel and banishes the problematic butterfly-mechanism design (the only benefit of which appears to have been a slimmer form factor). Check to see if this fixes your keyboard. Debris in your keyboard can stop your MacBook Air keyboard from working properly. In the worst case scenarios, users have found that the spacebar or shift key have stopped working. If this has helped you fix your keyboard issue, great! Although the company didn't say that the changes related to that particular issue, when iFixIt did their teardown of the 2018 MacBook Pro they noticed that Apple has cocooned the butterfly switches in a thin, silicone barrier. The first of these new MacBook Pro models arrived in November 2019. Many MacBook Air users are having issues with their keyboard. Prior to Apple's admission of the problem, three class action lawsuits relating to the keyboard issues have been filed against Apple. The company also recommends that you backup before sending your Mac off to be fixed. Copyright © 2020 Easeware Technology Limited.